Edgewalkers Refund/Cancellation Policies
We know that life can be unpredictable and you may need to change your plans and cancel your booking.
WALKING ADVENTURES: If this happens please let us know no less than 31 days before your tour and we will be happy to give you a refund with a cancellation fee of 50%. If you cancel 30 – 15 days before the start of your tour, the cancellation fee is 75%. Regrettably, if less than 15 days notice is given, we are unable to give you any refund. Where possible though, we will consider transfers to alternative dates with a fee of 10% of your booking.
CREATIVITY RETREATS: If you need to cancel please let us know no less than 31 days before your event and we will be happy to give you a refund with a cancellation fee of 50%. Regrettably, If you cancel less than 30 days notice is given, we are unable to give you any refund. Where possible though, we will consider transfers to alternative dates with a fee of 10% of your booking.
To be clear the percentage refunded refers to the percentage of the total price of the event.
Edgewalkers Event Transfer/Refund/Cancellation Policy
Please be advised that Edgewalkers may need to delay, reschedule, or cancel a retreat or walking adventure due to low registration.
If Edgewalkers cancels a retreat or walking adventure due to low registration, participants will be offered a full or partial refund.
If a retreat or walking adventure is postponed or rescheduled, Edgewalkers will provide an account credit or transfer registration to a comparable event at a later date, at its discretion. It is important to note that this policy does not apply in cases of Force Majeure.
Edgewalkers also reserves the right to postpone, suspend, or reschedule a retreat or walking adventure at any time due to Force Majeure. In such instances, Edgewalkers will provide an account credit or transfer registration to a similar future event. Please note that no refunds, full or partial, will be offered if an event is postponed, suspended, or rescheduled due to Force Majeure.
